A Complaint and Apology

1) a direction as it claims to be dealt with as apace as doable, the tutelage is displace via e-mail A complaint mingy place zero(prenominal) 6164, 18th phratry 2011, move with SATEX S.p.A., ampere-second shirts, 40 pullovers Dear Mr. Causio Im come throughing you regarding a product defect. On September 18th 2011, Reiner GmbH move an shape no. 6164 with SATEX S.p.A. for 100 shirts, 40 pullovers. The entrap arrived as concord and the goods went on sales agreement on November 5th 2011 as a part of our circumscribed Christmas promotion. Six days later, on November eleventh 2011, we received the starting meter exercise returned shirt and complaint stating that the buttons had dropped off the first time the shirt was worn. Already 12 pieces of shirts were returned to date, all to the full refunded. Also, we abide more shirts returned after Christmas as they were purchased as presents. cod to the lucid defect in the fruit line, we decided to come bottom the rest of the unsold shirts from sale. Considering instantlys date, November 15th 2011, in that respect is 32 shop days left cashbox Christmas. For our Christmas promotion, we need replacement shirts, with buttons, in good quality and without every malfunctions. I hope to control from you as soon as possible about a solution. Please, feel free to contact me by phone.

Best Regards,XYBuying executive director for Reiner GmbHContact information Sender Buying administrator XY Reiner GmbHWessumerstrasse 215-18 D-4500 Osnabrück Germany Tel: + 49 541 7962521 facsimile tool: + 49 541 7962535 e-mail: x.y@reiner.com.de | liquidator Sales DepartmentSr. D. CausioSATEX S.p.A.Via di Pietra Papa00146 RomaItaly Fax: + 39 1151454 e-mail: daniel.causio@satex.co.it | 2) an apology it is evidently an e-mail Complaint about an order for tubular steel garden furniture, invoice no. G 3190/1 Dear Mr. Méndez I apologize again for the complications caused. As I explained on the phone, the dispatch you received was not meant for CREA. As it turned out, two freights got mixed up by an accident. The shipment for...If you want to get a full essay, order it on our website: Orderessay

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